Improve guest satisfaction and optimize guest check-in services by allowing travelers to bypass the front desk altogether. Through digital check-in services and contactless hotel apps, guests are able to use their cell phone as a digital key. Upon arrival, they can head straight to their room and open the door with a quick swipe of their mobile key.

An exciting hotel automation tool, many travelers have never interacted with a digital kiosk before. Offer guests a new, immersive experience by providing a digital kiosk that performs check-in services. Installing a digital check-in kiosk in the lobby can also help prevent crowded lines at the front desk by speeding up the arrival process for hotel guests.

Program an interactive kiosk to act as a digital concierge for guests. In the hotel lobby, hotel guests can visit the concierge kiosk for a weather update, local traffic reports, to check airline arrivals and departures, locate nearby events, and so much more.

Hotels that offer on-site dining services and room services can benefit from automated F&B technology. Touchscreen restaurant menus allow hotel guests to quickly order to-go meals. The digital menu sends guest orders directly to the kitchen staff, allowing the restaurant staff to focus more of their attention on seated diners. In-room digital menus send room service orders and automatically track charges on the guest’s bill, minimizing the hotel’s risk of failing to recoup charges for services provided.

Through the use of in-room digital hotel technology, guests can request housekeeping services, select “do not disturb” preferences, or even order a spa package, and their request will automatically be routed to the correct department.